1. Our Commitment
We are committed to protecting your privacy and handling your personal data with care,
integrity, and transparency. Safeguarding client information is a core responsibility of our
institution.
This Privacy Policy explains what personal data we collect, how and why we use it, how we
protect it, and the rights and choices available to you.
2. Personal Data We Collect
In order to provide our services and comply with legal and regulatory obligations, we collect and
process the following categories of personal data:
– Identity and Verification Information
This includes your full name, date of birth, residential address, government-issued identification
documents, photographs, and identity or liveness verification checks.
Contact Information
Such as your email address, telephone number, and mailing address.
Financial and Trading Information
Including payment details, transaction records, trading activity and positions, platform usage
data, device identifiers, IP addresses, and access logs.
Compliance and Risk Information
Including sanctions screening results, politically exposed person (PEP) checks, fraud detection
indicators, and internal compliance or risk assessments.
Cookies and Analytics Data
As further described in our Cookies Policy.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
• To establish, operate, and manage your account, including processing deposits, withdrawals,
and trading activities.
• To meet legal, regulatory, and compliance requirements, including Know Your Customer
(KYC), Anti-Money Laundering (AML), tax reporting, and other applicable obligations.
• To maintain the security and integrity of our systems, including detecting and preventing fraud,
unauthorized access, and other security threats.
• To improve and develop our services, enhance platform performance, and provide effective
customer support.
• To send essential service-related communications. Marketing communications are optional
and can be managed or withdrawn at any time.
4. Sharing of Personal Data
We do not sell your personal data. We may share your information only in the following
circumstances:
• With trusted third-party service providers who support our operations, including payment
processing, technology infrastructure, data hosting, analytics, and security services, subject to
strict contractual and confidentiality safeguards.
• With regulators, supervisory authorities, law enforcement agencies, or courts when disclosure
is required by applicable law or regulation.
• In connection with a corporate transaction such as a merger, acquisition, or restructuring,
subject to appropriate measures to ensure the continued protection of your personal data.
5. Security Measures
We apply robust and proportionate security measures to protect personal data, including
encryption of data in transit and at rest, strict access controls, continuous monitoring, and
system segregation. Access to personal data is limited to authorized personnel who require it for
legitimate business purposes.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this
Privacy Policy and to comply with applicable legal and regulatory retention requirements. When
personal data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction and applicable law, you may have the right to:
• Access, correct, or update your personal data.
• Request the deletion of your personal data.
• Restrict or object to certain processing activities.
• Request the portability of your personal data.
• Withdraw consent for marketing
communications at any time.
You may exercise these rights by contacting us using the details provided or directly with your
professional.
8. International Data Transfers
Where personal data is transferred outside your country of residence, we ensure that
appropriate legal and technical safeguards are in place, such as standard contractual clauses or
equivalent mechanisms, to protect your data in accordance with applicable privacy laws.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to ensure website functionality, maintain
secure sessions, remember user preferences, and analyze usage to improve our services.
Further details are available in our Cookies Policy.
10. Updates and Contact Information
We may update this Privacy Policy from time to time to reflect changes in our practices,
services, or regulatory obligations. The most current version will always be published on our
website and will take effect upon publication.
If you have any questions regarding this Privacy Policy or our data practices, please contact our
Data Protection Officer or your Account Manager.